Cancellation Policy

Can I cancel my order(s)? Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.

We do not accept cancellation of orders outside the 24 hours window for the reason of the Average Shipping Times. Please note that our Standard Shipping is posted in Shipping Information Page, hence all customers should be aware of this before concluding an order.

All refunds will be processed within 24-48 hours before the fund reflects on customer’s bank account.

Note: Hairy Companions reserves the right to refuse any cancellation request if it does not meet the above criteria.